Shipping and Delivery
All orders over $75 shipping to the United States ship FREE with USPS Priority Mail or UPS Ground shipping.
Orders under $75 are charged shipping rates based on the size of the package - which are always as competitive as possible. You will be able to choose a shipping method at checkout.
We offer expedited shipping options via USPS calculated by weight at checkout, or UPS next day air at the following rates:
UPS Next Day Air:
Under 1lb - $29.95
1-5 lbs - $39.95
5-15 lbs - $59.95
15+ lbs - $79.95
International orders are charged shipping based on the item's weight. You will be able to choose between standard and expedited shipping at checkout.
How soon will I receive my order?
Orders are shipped within 1-2 business days of receipt.
Standard Delivery time is 2-5 days, with most packages delivered in 2-3 days. See the map below for more details.
International shipping can take up to 4 weeks to deliver with standard delivery. You will have the option to choose expedited delivery for an additional fee at checkout.
How will I know when my order has shipped?
As soon as your order is on its way to you, you will receive an email with tracking information to keep an eye on its progress
Do you ship internationally?
Yes! International orders are shipped via USPS. Please keep in mind that standard delivery dates can be up to 4 weeks for international orders. You will have the option to choose expedited delivery for an additional fee at checkout.
If you have a particular concern or your question is not answered here, please feel free to contact us at email@example.com.
Returns and Exchanges
What is your return policy?
We so appreciate your order with us, and we want you to be happy! Please contact us at firstname.lastname@example.org with any questions or issues. Here is our return policy:
- Returns and exchanges are accepted within a 30 day window
- Items must be in unused and undamaged condition. Damaged or used returns will be evaluated on a case by case basis.
- Shipping charges are not refundable
- You are responsible for return shipping costs
- All sale items are not refundable
- Once we have received your return, we will process your refund or exchange within 5 business days
Ordering as a Gift
I would like to send my order as a gift, can you include a note?
With pleasure. Type your message in the notes section of your shopping cart, and we will be happy to include a handwritten note with your order.
Do you gift wrap?
Our orders are shipped in simple and elegant packaging, and we are happy to include a special note with your order, but we do not offer gift wrapping at this time.
Your information is kept strictly between us, and will never be sold to a third party. Provided information will only be used for transaction and shipping purposes.
How is your credit card processing server secured?
Zeal Living is committed to your security. Our shopping cart includes an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.